Salty Kit Help & FAQs

Welcome to the Salty Kit Help Page—your go-to for all things gear, care, and customer support. Whether you're prepping for a paddleboard adventure or just curious about our policies, we’ve got you covered.

What’s the Warranty on Salty Kit Products?


We stand behind our gear. All Salty Kit bags and accessories come with a 12-month warranty from the date of purchase.
Covered:
•     Manufacturing defects
•     Faulty stitching, zips, or hardware
•     Material flaws that affect performance
Not Covered:
•     Wear and tear from regular use
•     Damage from misuse or extreme conditions
•     Cosmetic issues that don’t affect function
Need to make a claim? Just email us with your order number, a description of the issue, and a few photos. We’ll assess and offer a repair, replacement, or refund depending on the situation.

What’s Your Refund Policy?

We offer 30 day returns for unused items in original condition.

 If you change your mind or something’s not quite right, we’ll sort it.
👉 Read our full Refund Policy

🚚 What’s Your Shipping Policy?
We ship across the UK and beyond, with tracked delivery and eco-conscious packaging.

Are dry bags really waterproof?

Yes—if sealed properly. Most waterproof dry bags use roll-top closures and durable materials like PVC or TPU fabric. Not all are submersible, so check the IP rating:

  • IPX6 dry bags: Splashproof and brief submersion
  • IPX7 dry bags: Submersion up to 1m
  • IPX8 dry bags: Submersion beyond 1m

How do I seal a dry bag correctly?

To maintain a watertight seal:

  • Pack your gear with space at the top
  • Roll the top down 3+ times
  • Now clasp the clips the opposite direction to the roll, this ensures you get a good waterproof seal 
  • For extra floatable dry bags, trap a bit of air inside
  • see our video here of how to roll your dry bag - click here 

 What can I use a dry bag for?

Can I use it for dirty laundry or smelly kit?

Absolutely. Odour-proof dry bags make excellent stuff sacks. Keep your clean gear fresh and hide your stinkiest socks with confidence.

Do dry bags float?

Yes—when air’s inside. These floating dry bags aren’t life-saving devices, but they’ll bob along beside your SUP or kayak like trusty little cargo pods.

What are dry bags made of?

  • PVC tarpaulin: Tough, rugged, perfect for rocky terrain
  • PU-coated nylon dry bags: Lightweight and great for layering inside other backpacks

What is a wet bag for Swimming?

A wet bag is a waterproof or water-resistant pouch designed to store damp swimwear, towels, and gear after swimming. Made from materials like polyester laminated with polyurethane or neoprene, it prevents water from leaking onto other items in your bag. Wet bags are essential for swimmers, gym-goers, and beach visitors to keep dry belongings safe from moisture.

How does a Wet Bag differ from a Dry Bag?

  • Wet bags are designed to contain moisture inside, ideal for storing wet swimsuits.
  • Dry bags are fully waterproof and meant to keep water out, protecting dry items (e.g., clothes, phones) from getting wet. However, they can also hold wet gear. Dry bags are often larger and more durable, suitable for wetsuits or beach trips.

💦 Waterproof Bags vs Dry Bags — What’s the Difference?

What Is a Waterproof Bag?

A waterproof bag is designed to resist water entry using materials like PVC or TPU. It may include zip-seal, flap, or roll-top closures.

Waterproof bags come in various forms. Backpacks, duffels, and totes and offer protection from rain, splashes, and the odd spill.

What Is a Dry Bag?

A dry bag is specifically built to be airtight, watertight, and highly durable. It typically features a roll-top closure system, which, when appropriately sealed, traps air, allowing it to float and keep your contents completely dry.

These are essential for:

  • Paddleboarding or kayaking
  • Wild swimming or boating
  • Camping in unpredictable weather
  • Keeping spare clothes and gear dry on the go

How do I clean and care for a waterproof dry bag?

  • Rinse with fresh water after saltwater sessions
  • Air dry fully before storing
  • Avoid abrasive cleaners to protect the waterproof coating

How can I test if my dry bag is leak-proof?

Try the tissue test:

  1. Place dry tissue inside
  2. Seal and briefly submerge
  3. Dry outside, then inspect—dry tissue = success

How long do dry bags last?

Years, when cared for. Heavy-duty models survive beaches, boats, and backpack abuse. Lighter ones may lose waterproofing over time (but can be re-treated)

Still Need Help?
Drop us a message via our Contact Page or email us at info@saltykit.com. We’re here to help—whether it’s a product question, a shipping hiccup, or just a chat about your next coastal adventure.